Intercom repairs and upgrades
No picture, no audio, a door that won't release, or an app that stopped ringing your phone. We repair and upgrade intercoms in houses and apartment buildings across Sydney, and replace systems that have reached end of life.
Leave your number and we'll call you
Your name and number is all we need. Tell us what it's doing if you like, and we'll tell you what's likely involved before anyone comes out.
Rather talk now? Call 0479 122 450
Request a call
Repair first, then upgrade if it's worth it
Many intercom faults are a single failed component: a door station camera, a handset, a power supply, or the lock release. We fix those first.
Where a system is genuinely at end of life, older two-wire and analogue intercoms can often be replaced with video systems that ring your phone, using the existing cable. We'll tell you honestly which situation you're in.
Common faults
- No video, or a dark or fogged camera
- No audio, or one-way audio
- Door or gate won't release
- Phone app stopped ringing
- Handsets dead in some apartments
- Power supply failures
- System discontinued, parts unavailable
How a service call works
Tell us the symptoms
Describe what the system is doing, or refusing to do. We'll tell you what's likely involved before anyone comes out.
On-site diagnosis
We find whether the fault is hardware, programming or the network before quoting a fix.
Repaired and tested
Parts replaced, programming restored, and tested with you before we leave.
What a service call costs
- $330
- to attend, including the first hour on site
- $198
- per hour after the first hour, in 30 minute blocks
The $330 is credited against the repair if you go ahead with it, and we quote the repair before we start it. All prices include GST. No travel charge, and nothing on the invoice you haven't agreed to.
Intercom for strata and apartment buildings
Strata managers, building managers and committees: we look after common property systems across a building, report after every visit and invoice per building, so the paperwork is as easy as the repair.
- Building entry panels and apartment handsets
- Resident directory and code changes
- Lift and car park door releases
- Replacing end-of-life building intercoms in stages
- Video to residents' phones
- One report and one invoice per building
Questions we get asked
Can you repair an old intercom or does it need replacing?
Many faults are a single component and repairable. If parts are no longer available, we'll recommend a replacement that can often reuse the existing cable.
Can our building intercom ring residents' phones?
Yes, with a modern IP or cloud-connected system. Many buildings upgrade the entry panel first and apartment handsets over time.
The door won't release when we press the button. What's wrong?
Usually the lock, strike or its power supply rather than the intercom itself. It's a common and usually quick repair.
Do you work with strata managers?
Yes. We quote in a form a committee can approve and report after every visit.
Where we attend
Servicing across the Northern Beaches, the Eastern Suburbs, the Lower and Upper North Shore and the Inner West, from Palm Beach and Mosman to Point Piper, Vaucluse, Wahroonga and Balmain.
Book an intercom service call
Tell us what's happening and we'll tell you what's likely involved before anyone comes out.